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  • Print Same SKU with different EPC data
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      Back to home
      1. Knowledge Base
      2. Fixed Readers
      • Training
        • Access Our Training Videos Here
        • Setup
        • Training 1
        • Training 2
        • Training 3
        • Training 4
        • Post Training Support
      • Mobile Application
        • Preview App V2
      • Using our Web Portal
        • Products
        • Printing
      • Printing
        • Resolving Issues
        • Voiding, Skipping, Shifting, or Changing labels
        • Designing Labels
        • ZD500R - Desktop Printer
        • ZD621R - Desktop Printer
        • ZT410R - Warehouse Printer
        • ZT411R - Warehouse Printer
        • R110Xi4 - Warehouse Printer
        • 3rd Party Printing
        • Repairs & Warranty
        • Adjusting Label Position (Left, Right & Top/Bottom)
      • Handheld Readers
        • Troubleshooting Handheld Readers
        • Updating Handheld
      • Fixed Readers
      • Integrations
        • Shopify
        • Fulfil.io
        • API
      • Hardware Trial
      • Support
        • Windows Host PC
      • Print Same SKU with different EPC data
        • Same SKU with different EPC data
      • web.simplerfid.com
        • Users
      • Order Labels & Ribbon
      • Retailer Compliance & Submission

      Restarting the Fixed Reader Client

      Restarting the Fixed Reader Client on the host PC can usually resolve issues related to fixed reader connectivity.

      • From the HOST PC, type into the Windows start menu "Services."



      • Then from the HOST PC Services page 



      • Scroll down until you locate "SimpleRFID Fixed Reader Client" (The list is alphabetized)
      • Click "SimpleRFID Fixed Reader Client"



      • On the left, click "Restart."



      After a few minutes, you should see your fixed reader back online. If the device is still offline, confirm that the host PC is connected to the internet, and contact [email protected].

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